politica sulla riservatezza

Packccp (“Packccp,” “we,” “us,” O “our”) operates the website packccp.com (IL “Site”) and provides custom paper packaging manufacturing services to business customers worldwide. This Privacy Policy explains how we collect, utilizzo, disclose, and safeguard your information when you visit our Site, request a quote, submit an inquiry, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Site.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Submit a quote request, inquiry, or contact form (PER ESEMPIO., name, company name, email address, phone number/WhatsApp, country, product requirements, quantità, and any files or artwork you upload)
• Request a sample or download a dieline/design template
• Subscribe to our newsletter or updates
• Communicate with us via email, Whatsapp, live chat, or other channels
• Create an account on our Site

1.2 Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain information through cookies, pixels, and similar technologies, compreso:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, referring/exit pages, and click patterns
• Approximate geographic location (derived from IP address)
• Search terms used to find our Site

1.3 Information from Third Parties

We may receive information about you from third-party services we use to operate our business, such as Google Analytics, Google Ads, Google Site Kit, and similar advertising or analytics platforms.

2. How We Use Your Information

We use the information we collect for purposes including:

• Responding to quote requests, inquiries, and customer service needs
• Processing and fulfilling orders, campioni, and production requests
• Communicating with you about your inquiries, orders, or account
• Sending marketing communications, product updates, and promotional offers (where permitted, and with an opt-out option)
• Improving our Site, products, and services
• Analyzing Site usage and measuring the effectiveness of our marketing campaigns
• Detecting, preventing, and addressing fraud, security, or technical issues
• Complying with legal obligations

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies (such as Google Analytics and Google Ads tracking) to remember your preferences, understand how visitors use our Site, and measure the effectiveness of our advertising.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our Site. Where required by applicable law (such as for visitors from the EU/UK), we will request your consent before setting non-essential cookies.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — third-party vendors who perform services on our behalf (PER ESEMPIO., web hosting, email delivery, analytics, customer relationship management, payment processing, and logistics/shipping partners), who are contractually obligated to protect your information
• Business partners — freight forwarders, customs agents, or production partners as necessary to fulfill your order
• Legal and compliance purposes — when required by law, legal process, or to protect our rights, property, or safety, or that of others
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. International Data Transfers

PACKCCP is based in Dongguan, Cina, and serves customers globally. If you are located outside of China, please be aware that your information may be transferred to, stored, and processed in China or other countries where our servers or service providers are located. By using our Site, you consent to this transfer, magazzinaggio, and processing.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will delete or anonymize your information.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information, subject to certain exceptions
• Objection/Restriction — object to or request restriction of certain processing
• Data portability — request your data in a portable format
• Withdraw consent — where processing is based on consent, withdraw that consent at any time
• Opt out of marketing — unsubscribe from marketing emails at any time using the link in our emails, or by contacting us directly

If you are located in the European Economic Area, the United Kingdom, or California, you may have additional rights under GDPR, UK GDPR, or the CCPA/CPRA respectively. To exercise any of these rights, please contact us using the details in Section 11 below.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Tuttavia, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and services are intended for business customers and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Third-Party Links

Our Site may contain links to third-party websites (PER ESEMPIO., social media platforms, payment providers). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.

11. Contattaci

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.